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A Passion for Excellence

A Passion for Excellence
A Passion for Excellence
A Passion for Excellence
A Passion for Excellence
A Passion for Excellence
A Passion for Excellence
A Passion for Excellence
General
Publisher Fontana Paperbacks, London, England
ISBN 9780006370628
Author Peters, Tom; Austin, Nancy
Book Conditions Condition B
Pages 437
Publisher Date 1986/01
  • In Stock: 1
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RM14.50
RM47.00
Ex Tax: RM14.50
In this sequel to "In Search of Excellence", the authors divulge the three secrets of long-term business excellence: superior customer or client service, constant innovation, and full use of the abilities of every company employee. But the one element linking these three together is leadership, and the heart and soul of the whole concept is Management by Wandering About (MBWA).